This privacy policy sets out how Protein Malta™ uses and protects any information that you give Protein Malta™ you use this website. It outlines our commitment to protecting the privacy of individuals who visit our website, register and use our services in compliance with The General Data Protection Regulation (Regulation 2016/679) or any other data protections laws in force from time-to-time. 

For the purposes of this policy, “personal data” or “personal information” means information relating to an identified or identifiable natural person. An identifiable person is a person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, and online identifier or to one or more factors specific to his/her physical, physiological, genetic, mental, economic, cultural or social identity. This includes what you tell us about yourself, what we learn by having you as a customer, and the choices you give us about direct marketing communications you want us to send you. 

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. If you choose not to give us personal information, it may delay or prevent us from meeting our obligations. It may also mean that we cannot perform services needed to run your subscription. It could mean that we cancel a product or service you have with us. Any data collection that is optional would be made clear at the point of collection. 

Protein Malta™ may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st October 2019. 

You will only receive direct marketing information if you subscribe to this news mailing service from the Protein Malta™ homepage. 

ORDER 

To complete an order, our visitors must share with us contact information (name, e-mail and delivery address) and billing information. This information is used to create an account to process and fulfil the orders you place with us. 

E-MAIL CORRESPONDENCE 

We keep a record of any e-mail correspondence you send us so that we can better serve you. 

PURCHASES 

We keep a record of your purchases so that we can communicate with you any relevant offers that might interest you. It also means we can contact you about any problems with your order. 

NEWSLETTER & SURVEYS

We invite visitors to subscribe to our Protein Malta™ newsletter and ask for e-mail contact information to assist in its distribution. Should you wish to not receive these, you may easily opt-out. Please see Choice/Opt-Out section for more info. 

SPECIAL OFFERS

Our customers will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our customers, we present the option to not receive these types of communications. Please see the Choice/Opt-out section below. On rare occasions it may be necessary to send out a strictly service-related announcement. For instance, if our service is temporarily suspended for maintenance we might send you an email. Generally, users may not opt-out of these communications. However, these communications are not promotional in nature, and are extremely infrequent. 

COOKIES 

Protein Malta™ is committed to be fully transparent and provide you with the necessary information about the use of cookies when you visit this website. We strive not to collect any personal information about you as a visitor unless you provide it voluntarily through the online forms. 

What is a cookie? 

A cookie is a small piece of data that a website asks your browser to store as text strings on your computer’s hard-disk. All cookies are set with expiry dates which determine how long they reside on your browser. Generally, cookies can be removed automatically after the lapse of the expiry date or else can be deleted manually by the user. 

Which types of cookies does this website utilise? 

This website only makes use of session cookies that are temporary cookies which are used to give you access to the content of this website. These types of cookies expire and are deleted as soon as you close the browser. We also track cookies anonymously for website analytics to provide the Office with the necessary information on the site’s traffic. You can set your browser to reject all cookies. 

Types of Data Collected 

Personal Data While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to: 

We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. 

Tracking & Cookies Data 

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. 

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service. 

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. 

Examples of Cookies we use: 

Session Cookies. We use Session Cookies to operate our Service. 

Preference Cookies. We use Preference Cookies to remember your preferences and various settings. 

Security Cookies. We use Security Cookies for security purposes. 

Use of Data 

Protein Malta™ uses the collected data for various purposes: 

• To provide and maintain the Service 

•  To allow you to participate in interactive features of our Service when you choose to do so 

•  To provide customer care and support 

•  To provide analysis or valuable information so that we can improve the Service 

•  To monitor the usage of the Service 

•  To detect, prevent and address technical issues 

WITH WHOM THIS INFORMATION IS SHARED 

Any personal information sent and shared with Protein Malta™ will remain for internal purposes or internal communication between the sender and receiver. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. 

We may share your personal information provided on our website with these organisations: 

• Our business partners and agents; 

• Competent authorities (including authorities regulating us); 

• Market researchers; 

• Companies you ask us to share your data with; 

• Third parties that provide services to Protein Malta™ in order to for us to be able to provide you with our Website, in which case we have ensured by an agreement in writing that such third parties provide an adequate level of protection. We do not permit our third-party service providers to use the personal information that we share with them for their marketing purposes or for any other purpose than in connection with the services they provide to us. 

In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities, including meeting national security or law enforcement requirements. We may disclose personal information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We may also share such information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law. 

We use MaltaPost to ship orders, and Acquiring as payment gateways. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. 

CHOICE/OPT-OUT 

We respect your privacy and give you an opportunity to opt-out of receiving our periodic announcements of sales, promotions and newsletter publication. We will happily assist you in this task. Simply drop us a note at contact@proteinmalta.com. 

Measures taken to protect your data 

Changes to This Policy If there are any material changes to this policy, you will be notified by our posting of a prominent notice on the website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of the website or the services constitutes your agreement to be bound by such changes to this policy. 

HOW TO CONTACT US

If you have any questions or concerns about or privacy policy, please e-contact@proteinmalta.com.

REGISTERED COMPANY INFORMATION

CARM & CO LTD Registration No. C35862

CREST VIEW 2A, Triq is-Sghatar Mellieha , MLH2260 Malta