Shipping Costs

Delivery of orders over €30 to Malta are free of charge. Orders below €29.99 carry a delivery charge of €3.00. Delivery of orders to Gozo have a standard flat rate of €6 per order. For shipping rates outside Malta, please refer to your delivery charges shown in your cart during checkout.

Every order will be dispatched on the next business day. Customers will be informed by email upon dispatch.

Payment Methods

Customers in Malta and Gozo can choose to pay upon delivery (cash or cheque) or online. Customers outside Malta and Gozo shall pay all orders online using our online payment gateway.

Cancellation

Only products available in stock can be added to the cart. In case of unavailability of the ordered product due to an error of stock, the customer will be informed immediately. The customer can either opt for a refund or a replacement of a product of the same price.

Return & Exchange Policy

If products received are defective or do not comply with the order, customers must notify proteinmalta.com within 2 (two) days of receiving the order. Please contact Protein Malta™ on:  contact@proteinmalta.com.

Protein Malta™ will only accept products that are intact, and in their original condition and packaging. Products opened, damaged or soiled by the customer will not be refunded or exchanged. Returns should be delivered by the customer to the following address:

Returns

c/o CARM & Co. LTD

Triq Mastru Salvu Pulis

Hal Qormi, QRM 4002